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    Policies

Sales Policies

Delivery and Title: All shipments will be F.O.B. Shipping Point, and title and risk of loss will pass to the Buyer when accepted by the freight company. Toy City Online reserves the right to make partial shipments and/or ship from multiple locations unless the Buyer specifies otherwise. Toy City Online reserves the right to ship via its preferred carrier. Buyer agrees to comply with all applicable export laws, codes and licenses of the U.S. and other applicable jurisdictions in the use and resale of Toy City Online products including  Buyer’s acceptance of responsibility for the payment of any relevant taxes or duties, etc.

Security Interest: Buyer grants Toy City Online a purchase security interest in each product sold by Toy City Online to Buyer in the amount of the purchase price satisfied by full payment of the invoice amount.

Prices: Prices are subject to change without notice and are in effect as of the shipping/invoice date. Prices exclude any federal, state, local or other governmental taxes applicable to the sale. International sales are subject to applicable transportation and import duties, insurance and licenses.

Change, Cancellation, and Rush Charges: Changes may result in delays of the scheduled ship date. Toy City Online reserves the right to treat additions to orders as separate orders and apply charges for changes, cancellations or rush charges.

Returns: Returned material will not be accepted without prior written authorization from Toy City Online. Prior authorization will include a Returned Merchandise Authorization Number (RMA) and the Buyer will include a written explanation of problem or defect (with RMA) enclosed in the box and the RMA clearly marked on the outside of the box. Authorized returns must be sent freight prepaid in new, unused condition and will be subject to a minimum 20% restocking charge.

Limited Warranty: Toy City Online warrants that its products are free from defects in materials and workmanship. The warranty applies only to the Buyer and does not extend to any other party. Items not included in Toy City Online’s warranty are conditions in which Toy City Online has no control, including: catastrophe, improper installation or maintenance, modification, misuse, abuse, alteration, tampering or disassembly, undue electrical discharge or lightning strike, improper storage or use outside its intended and normal manner. Remedy to the buyer will be defined as repair to defective parts or credit or reimbursement for the defective product in an amount not to exceed the purchase price. Toy City Online reserves the right to replace any product under warranty with new or remanufactured product. Toy City Online will not be responsible for back charges, labor costs of removal or re-installation of said products. The foregoing limited warranty is exclusive and in lieu of all other warranties, whether oral, written, implied or statutory.

Toy City Online will not be responsible for any loss or damage resulting from its products used in conjunction with other parts or systems not manufactured by Toy City Online. Refer to this Sales Policy for length of product warranty (lifetime, etc.) for each individual product.

This Limited Warranty sets exclusive remedies for claims based on any defect, malfunction, or non-performance of the product. Except as set forth in Patents section, the foregoing limited warranty is exclusive and in lieu of all other warranties. All Product – related warranties not specifically set forth in this sales policy, whether express or implied, oral or written, are hereby disclaimed by Toy City Online, including but not limited to the disclaiming of all warranties of design, merchantability and/or fitness for a particular purpose.

Product Usage Limitation: Buyer agrees not to sell or use product in a manner in which the product is not intended or modify the design for use with other products without the prior consent of Toy City Online.

Force Majeure: Toy City Online will not be held liable for delay, loss, damage or failure to perform due to causes beyond its reasonable control. Such causes may include but are not limited to natural disasters (floods, etc.), war, intervention of government authorities, strikes or labor disputes, unforeseen material shortages, transportation work slowdowns, vehicle accidents, Buyer acts, etc. In the event of such an occurrence beyond its reasonable control, Toy City Online will make adjustments to best reflect the new estimate of completion time. The Buyer’s receipt of goods or services shall constitute acceptance and, therefore, a waiver of any claims for delay.

Disclaimer: Toy City Online makes no claims or warranties of any kind regarding product’s or company’s ability or effectiveness to detect or prevent physical injury or death, property damage, theft or loss of any kind. Toy City Online does not represent that the product cannot be circumvented or compromised. Toy City Online will not be liable for any personal injury, death, property damage or loss of any kind to purchaser or others, whether directly, indirectly, incidentally, or otherwise, caused by the operation, non-operation, functioning, malfunctioning or misuse of the product.

Applicable Governing Law: Terms and conditions of these policies will be subject to the laws of the State of New Hampshire – Cheshire County.

Toy City     133 Key Road     Keene, NH 03431     603 352-3131
Store Hours      Mon - Thurs and Sat 10-6      Fri 10-8     Sun 11-5
 

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